If you subscribed on an Android through the Zoom mobile app, you’ll need to cancel your subscription through the Play Store, which you can do from your Android or using a web browser.
If you subscribed on an Android through the Zoom mobile app, you’ll need to cancel your subscription through the Play Store, which you can do from your Android or using a web browser.
If you see “Contact Sales” instead of “Cancel Subscription,” you’ll need to contact your account executive to cancel. Alternatively, you can fill out the Sales contact form to get help at https://explore. zoom. us/en/contactsales. If your account is eligible for a refund, you’ll see a message telling you so. Click Need Help? and review the refund amount. Then, click Cancel and Refund to stop your subscription. [1] X Research source If you have any recorded meetings saved to the cloud, you’ll need to download them before the final date in your billing cycle so you don’t lose them forever.
If you don’t want to provide a reason, you can click No, thanks instead to skip this step and finalize your cancelation. If you change your mind about canceling, you can click Reactivate below your subscription to continue paying for enhanced features.
If you recorded Zoom meetings as a Pro subscriber, they’ll stay in the cloud until the last date of your billing cycle. To avoid losing these recordings forever, make sure to download them from the cloud.
If you’re not signed in, log in to the Google account you used to subscribe now.
If you recorded any Zoom meetings using your Pro benefits, they’ll remain in the cloud until the final date of your billing cycle. To avoid losing these recordings forever, make sure to download them from the cloud.
