If you previously changed the Programming Code, the default code will not work. Use your custom Programming Code to manage your User Codes. If you can’t remember your custom Programming Code, perform a factory reset to restore the default code (this will also restore the default User Codes). The sticker labels also show the two default 4-digit User Codes your lock comes with.
Some models allow you to choose a code up to 8 digits long. [6] X Research source
The Programming Code is located on the front page of your user guide or on the back of the keypad.
If the code still works, enter the Programming Code and repeat the deletion process.
The default Programming Code is located on a sticker label on your user guide or on the back of the keypad assembly.
Remember to add new User Codes to be able to open the lock. Enter the Programming Code, press 1, then enter your new 4-digit code twice.
Test one of the default 4-digit User Codes (located under the keypad or in your user guide) to make sure you can unlock the door before reassembling the lock. You can now use the default Programming Code to add new User Codes (or to create a custom Programming Code).
